CHANGE MAKERS
PUBLIC SAFETY
PROVIDING DIRECTION
The Module-Based Training Program was designed to allow every trainee the opportunity to learn the critical elements of Call-Take and Dispatch progressively.
Step-by-Step Progression Aids the Learning Process.
The AP Module Based Training Program uses the crawl, walk, run training theory to train and assess on the most critical components of Call-Taking and Dispatching while growing the skillsets of the trainees throughout the process
Daily Summary Reports
"The Daily Summary reports briefly overview the trainee's shift activities. This will contain information about what the trainer and Trainee worked on that day, what new or noteworthy items occurred, and any significant challenges observed".
Modules Help Progress Efficiently and Identify Growth Areas.
The modules in Training are guided weekly training blocks. Each of the modules has a specific goal for the week. At the end of the week, a assessment is completed on the Module's focus, identifying competencies and growth